Change your MTU under Vista or Windows 7
October 23, 2009 – 21:11This information is available in many many other places, however I am putting it on here because I know it will be here for me to refer to. Also it is handy, as I know I can access my web-site even if the MTU is misconfigured.
For some reason that has escaped me Path MTU Discovery in Windows just doesn’t seem to figure out the MTU for a given path (something to do with routers being poorly configured to not respond to ICMP requests). So Windows uses the default. For the most part this doesn’t affect anyone, however if it dos affect you, it really annoys you. Failure of PMTUD will result in some websites not loading correctly, having trouble connecting to normally reliable online services and general Internet weirdness.
The resolution is to set your default MTU to one lower than the Ethernet default of 1500. Here is how:
Step 1: Find your MTU
From an elevated CMD Shell enter the following command:
netsh interface ipv4 show subinterfaces
You should get something like this
MTU MediaSenseState Bytes In Bytes Out Interface ---------- --------------- --------- --------- ------------- 4294967295 1 0 13487914 Loopback Pseudo-Interface 1 1500 1 3734493902 282497358 Local Area Connection
If you are using Ethernet cable you will be looking for “Local Area Connection” or “Local Area Connection 2″ (if you happened to plug into the second network port). If you are using Wireless you will be looking for “Wireless Network Connection”. The MTU is in the first column.
Step 2: Find out what it should be
In the CMD shell type:
ping www.cantreachthissite.com -f -l 1472The host name should be a site you can not reach, -f marks the packet as one that should not be fragmented the -l 1472 sets the size of the packet (1472 = Ethernet Default MTU – Packet Header, where the Ethernet Default MTU is 1500 and the Packet Header is 28 bytes)
If the packet can’t be sent because it would need to be fragmented you will get something similar to this:
Packet needs to be fragmented but DF set.
Keep trying lower packet sizes by 10 (i.e. -l 1460, 1450, 1440, etc.) until you get a successful ping request. Raise your packet sizes by one until you get a “Packet needs to be fragmented but DF set.”. The last successful value plus 28 will be your MTU value.
In my case a packet size of 1430 succeeds but 1431 fails, so 1430 + 28 = 1458.
Step 3: Set your MTU
Now you have identified the interface you need to change and the ideal MTU for you, now it is time to make the change. Again from an elevated CMD Shell type the following replacing my MTU of 1458 with your own value:
netsh interface ipv4 set subinterface "Local Area Connection" mtu=1458 store=persistent
Or if you are using a Wireless connection:
netsh interface ipv4 set subinterface "Wireless Network Connection" mtu=1458 store=persistent
If all has gone well you should have a perfectly working internet connection.
13 Responses to “Change your MTU under Vista or Windows 7”
Exactly the right answer. I’ve seen sites that recommend the netsh but offer no procedure to determine the correct value. Others have you hacking the registry.
Thanks.
By Rich on Feb 14, 2010
This procedure works fine on Vista, but not on my Windows 7 machine, there is no “ipv4″ on my machine, only “ip”.
Tried variations, but I haven’t managed to get anything to work, thought “ping site -f -l 1430″ shows that this is the route for solving my internet access problems…
By Chops on Apr 6, 2010
@Chops: What is the result of the command `netsh interface ipv4 show subinterfaces` is there anything special about your setup? do you use a standard ethernet to connect to the internet or are you using PPPoE or similar?
By Richard Slater on Apr 10, 2010
Thank you Richard, for your clear and concise instructions — you saved me from an internetless hell.
By thegreatunwashed on Apr 13, 2010
and what if OS is not Windows Vista or 7 an dalso modme is not having MTU like in huawei
By wajiha on Apr 17, 2010
@wajiah, Microsoft has a HOW TO on changing the MTU under XP ( http://support.microsoft.com/kb/826159 ). If the connection your Huawei modem doesn’t have a MTU property it is doing something slightly different, what that is I wouldn’t like to guess.
By Richard Slater on Apr 17, 2010
Hello,
I’ve got a problem.
When ever I try to upload a file more than 100KB in http, the network connection of my computer stop (disconnect), can’t event login to router
I have to disable the Network Connection and then enable again to make everything work again
I ask some friends, they tell me try to reset the MTU.
I use you command and see that my MTU is 1500, but when use this tool speedguide.net/analyzer.php, the MTU result is 1440
And I can’t ping any site althought I still can access it in the Internet Browser
I use windows 7 pro
Can you please help me to solve this problem?
By soulofdark on Jun 21, 2010
That sounds more like it is an issue with the router than with Windows 7. Have you got another router you could try? It is possible that the router doesn’t handle some setting or other, however what that setting may be I do not know. I can highly recommend Super User as a great place to get your question answered. When you do post on Super User post back here with a link to help others who may be having a similar problem.
By Richard Slater on Jun 21, 2010
ping requested could not find host http://www.cantreachthissite.com please check the name and try again
what does that mean and what should i do?
By chinaman88 on Jul 6, 2010
You need to use a site that dosn’t work for you, http://www.cantreachthissite.com was simply a place holder. Sites that you can’t reach vary depending on network configuration.
By Richard Slater on Jul 6, 2010
i also have problem with some websites
after i did step 2 i had an error message it says general failure 4x. please help
By chinaman88 on Jul 7, 2010
got it. found out that its my software thats blocking the website..
thanks so much
By chinaman88 on Jul 7, 2010